Frequently Asked Questions about Online Loans Pilipinas

Who is Online Loans Pilipinas?

Online Loans Pilipinas is a loan company that uses financial technology to serve its customers better. Currently, our service exists 100% online. We believe that a purely online service will bring our loan product efficiently and equitably to more customers.

Yes, company name is Online Loans Pilipinas Financing Inc. SEC Registration Number CS201726430. Certificate of Authority #1181.

Online Loans Pilipinas is registered with National Privacy Commission and strictly complies with data protection and privacy regulations. Rest assured that all information provided will be respected, safely kept and will not be used for any fraudulent activity or unauthorized action.

Loan Information

Our current loanable amounts for first-time applicants range from 1,000 to 7,000 PHP. Repeat borrowers in good standing can borrow up to 20,000. Use the Loan Calculator on the website for your desired loan amount.

For fees and interest, study the terms and conditions and the disclosure statement before proceeding with the loan transaction.

One way to expedite the disbursement of your loan is by choosing Instapay. No need to wait, you will get the money in just a few minutes 24/7.

Online Loans Pilipinas provides loan services nationwide.

Loan process

Online Loans Pilipinas currently offers loans services to customers:

  • Between 22 to 60 years old.
  • Currently employed or with a steady source of income.
  • Have any of ids: TIN, Passport, PRC, UMID, SSS, Student’s ID.
  • Bank account. Soon you will get an option to get disbursement with GCash or cash pick up.

We will notify you through SMS and Email upon submission of your application.

Loan proceeds will be automatically deposited to your bank account upon approval. We will send an SMS/Email confirmation after the transaction is completed.

Accepted banks are:

  • Banco De Oro
  • Bank of the Philippine Islands
  • Chinabank
  • EastWest Bank
  • Metrobank
  • Philippine National Bank
  • RCBC
  • RCBC myWallet
  • Security Bank
  • UnionBank
  • Land Bank
  • UCPB
  • Asia United Bank
  • BPI Family Savings bank
  • Chinatrust
  • PSBank
  • PBCom
  • Veterans Bank
  • ChinaBank Savings
  • Maybank
  • Sterling Bank
  • Bank of Commerce

To get money instantly, use Instapay option. Usually it takes 1 to 5 minutes to get money. Otherwise, If the loan application has been processed.

  • before 1 PM, loan proceeds will be received by 6 PM onwards on the same day.
  • after 1 PM, or on Weekends and holidays, loan proceeds will be received by 6 PM on the next business day.

Upon approval, the reference number will be sent through SMS and Email together with the contract. If not, contact us through chat on the app/site,, email [email protected] or call (02) 5322-1000 our customer support.

If you experience any delay in collecting your approved loan, contact us to see the status of your application. Use chat on the app/site,

, email [email protected] or call (02) 5322-1000 our customer support. Once approval is confirmed and still no disburse amount on the account within the regular time (please refer to What is the processing time for disbursements), please provide the latest statement of account to validate your claim.

Sorry for the inconvenience. There are a lot of factors which could influence that decision.

If you input the wrong bank account number, we’ll have to check first the status of the application. If it is an error, we will request to reject the application and ask you to re-apply again. If the application is already approved and disbursement is successfully. You will be liable to the loan. Try to coordinate with your bank and see if they can transfer the proceed in to yours (always be mindful in indicating your bank details) Please, contact us through chat on the app/site,, email [email protected] or call (02) 5322-1000 our customer support

Sorry for the inconvenience. First double-check the indicated mobile number, if still no OTP sent, try to resend the code again. If still non. Kindly contact us. Use a chat on the app/site,, email [email protected] or call (02) 5322-1000 our customer support. We will inform you when we solve the problem.

Please refer to the section What is the processing time for disbursements? If the standard time for disbursement already have passed and you haven’t received SMS regarding disbursement failure, then please, contact us through chat on the app/site, or call (02) 5322-1000 our customer support Sorry for the inconvenience.

Please inform about your need our collection department, [email protected] or (02) 5322 1100.

Strictly pay your loan through our Payment Channels (directly to Dragon pay/Dragon Loans) using your reference number. Do not entertain any text/call that asks you to process a payment under a personal account. Please report this to us at , email [email protected] or call (02) 5322-1000 our customer support.


We thank you for continuing to trust us in providing you with your immediate financial needs. We welcome Repeat Loans. If you are a borrower with good payment standing, we make it very easy for you to reloan. Just click the “Repeat Loan” button on our app/website or use a link in SMS.


If you are having difficulty to access the website or application, you may:

You may also contact us through chat on the app/site,, email [email protected] or call (02) 5322-1000 our customer support.

We are aiming to provide a better service for you. You can become a selected customer and get significantly more money with better conditions if you take several loans and make repayments on time.

We want to make disbursement easier for you. GCash and сash pick up will be available soon.

We are working on an increase in the list of our accepted partners. Soon we will disburse via GCash and сash pick up.

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